Home Security

I purchased the AAS 300 alarm system for my daughter’s house since she lives alone. I was a little wary of buying this system, at first, because I found so little information on-line and Amazon’s link did not go to the AAS web site ( I don’t know why but it should). The price was right, though, so I took a chance. The kit came in the mail in only a few days and after overcoming a somewhat confusing programming manual, I had the system installed in about two hours. It was surprisingly easy to install and I was able to place a sensor in every entry window and door in the house along with the motion sensors. I did have some minor problems…a battery in one of the sensors was dead, one of the sirens didn’t appear to work, and I mistakenly disabled the key FOBs because the image of the program sequence for recording the outgoing message was misplaced under the code sequence to disable lost FOBs. A dollar for a new battery and a trip to Home depot fixed the sensor. Downloading then printing the programming manual in proper format revealed my programming error related to the FOBs. I then sent an e-mail (the address is in the manual) to query about the non-working strobe siren and received a response back the next day. They wanted to work with me over the phone to get it working. When I told them it was difficult to get off work during the day, they offered to call AFTER HOURS to resolve my problem, which they did. A very nice person by the name of Fei determined the transmitter was bad in the siren and advised me they were sending out a replacement siren immediately, only it would be an upgraded (more expensive) version which they would provide for free to make up for the trouble I had. I received the new and better siren in two days which installed and operated perfectly. My daughter now has a fully functional, very well designed security system. Any intrusion and the alarm is set up to call me, my daughter (if not at home) and her neighbors. I have yet to have a false alarm and like any new “gadget”, we’ve tested the system under every condition with perfect satisfaction.

Given the exceptional quality of the system and the ease of installation I would have given this product 5 stars from the start but then I thought of subtracting one star because of the minor problems I had encountered. But, because of the amazing response by this company’s customer support and their quick action to address any and ALL of the problems I had with the system, they earned back their fifth star. I highly recommend this system to anyone who wants to avoid paying for overpriced, over-rated monitoring contracts.

Rating: 5 / 5